Account and billing
Plans, credits, trials, lifetime codes, invoices and cancelling.
8 articles
- How credits workOne credit covers 36 seconds of spoken audio. Only real speech counts, failed or empty recordings are free, and credits reset each billing period.
- Start a free trial and choose a planYour first paid plan starts with a 7-day free trial (one per account). You add a card at checkout and are only charged when the trial ends.
- Change plan, update your card or download invoicesOpen Settings > Account > Manage billing in the app, or request a secure link at contextli.com/manage, to switch plans, update your card or get invoices.
- Cancel your subscriptionGo to Settings > Account > Manage billing and click Cancel Subscription. Future charges stop and you keep access until the end of your paid period.
- Redeem a lifetime deal or AppSumo codeOn contextli.com/pricing open the Lifetime tab, click Claim Lifetime on your tier, enter your email, then add your code under Add promotion code at checkout.
- Refund policyWe offer a 14-day refund period for purchases that do not meet your expectations. After 14 days, fees are not refundable. Email [email protected].
- Invite friends and earn creditsClick Invite & Earn in the app, share your referral link, and you and each friend who signs up with it both get 200 credits. There is no limit.
- Change your username or account emailChange your username in Settings > Account > Username > Change. Your account email cannot be changed in the app: email [email protected] to change it.
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