Refund policy

We offer a 14-day refund period for purchases that do not meet your expectations. After 14 days, fees are not refundable. To request a refund, email [email protected].

The policy

From our Terms of Service (section 6):

All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We offer a 14-day refund period for purchases that do not meet your expectations. After 14 days, fees are not refundable. Cancelling stops future charges. Lifetime deals bought through a marketplace (for example AppSumo) are refunded by that marketplace under its own terms.

Request a refund

1. Email [email protected] from the email address of your Contextli account.
2. Tell us what you bought and when.

Lifetime deals from a marketplace

If you bought a lifetime deal through a marketplace such as AppSumo, that marketplace handles refunds under its own terms. Contact the marketplace where you bought it.

Just want to stop paying?

Cancelling stops future charges. See Cancel your subscription. If you subscribed in the iPhone app, see Manage or cancel a subscription bought in the App Store.

Related articles

• Cancel your subscription
• Change plan, update your card or download invoices
• Redeem a lifetime deal or AppSumo code