Manage or cancel a subscription bought in the App Store

If you subscribed inside the Contextli iPhone app, Apple bills you, so you change or cancel the plan in your Apple ID Subscriptions, not in Contextli. Deleting your Contextli account does not cancel it.

Cancel or change it on your iPhone

1. Open Settings on your iPhone.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Tap Contextli.
5. Choose another option to change your plan, or tap Cancel Subscription to stop future charges.

Cancelling stops future charges. You keep access until the end of the period you already paid for.

Find it from the desktop app

In the desktop app, go to Settings > Account > Manage billing. Apple-billed plans show Billed through the App Store and a Manage in App Store button, which opens your Apple subscriptions.

Not sure who bills you?

• Billed through the App Store on the billing screen means Apple. Use the steps above.
• Otherwise your plan is billed by Contextli. Follow Change plan, update your card or download invoices or Cancel your subscription.

Good to know

• Deleting your account does not cancel an App Store subscription. Cancel it in Apple ID Subscriptions first.
• Your plan and credits work on your devices when you sign in with the same email, up to your plan’s device limit, including Mac, Windows and the Chrome extension.
• Questions about a charge? Email [email protected]. See our Refund policy.

Related articles

• Cancel your subscription
• Get Contextli on iPhone and Android
• Delete your account and data
• Refund policy