"No sound from your microphone" or empty notes

This means Contextli is listening to a microphone that sends no sound. Pick the mic you actually talk into in Settings > General > Microphone, and make sure Contextli is allowed to use the microphone.

1. Pick the right microphone

1. Open Settings > General.
2. Under Recording, open the Microphone list.
3. Choose your actual mic (headset, webcam, USB mic) instead of System Default. You will see Microphone updated.
4. Try a short dictation again.

If you plug in a new headset or switch between headsets, check this setting again.

2. Allow microphone access

• Mac: open System Settings > Privacy & Security > Microphone and turn on Contextli.
• Windows: open Windows Settings > Privacy & security > Microphone and make sure microphone access and desktop app access are on.

3. Check the mic itself

Make sure the mic is not muted (a hardware switch or a mute key) and that it works in another app.

What the messages in Notes mean

• No audio was captured. Check your microphone.: the mic sent nothing. Fix the steps above.
• Audio saved / No speech detected. Recording saved for retry.: audio was recorded but no words were found, for example a very short or quiet recording.
• Recording was interrupted. Click retry to transcribe. or Transcription failed. Click retry to try again.: the audio is saved. Click Retranscribe on the note.

Empty or failed dictations do not use credits.

Related articles

• Dictation is slow or cuts off my first words
• Grant microphone and Accessibility permissions on Mac
• Find, copy and retranscribe your notes