# I was signed out of Contextli

Source: https://help.contextli.com/articles/signed-out-unexpectedly

Click **Sign in** and use the same Google account or email address as before. Your notes and settings stay on your computer while you are signed out, so nothing is lost.

## Sign back in

1. On the **You're signed out** screen, click **Sign in**.
2. Click **Continue with Google**, or enter your email address.
3. If you used email, type the 6-digit code from the **Check your email** screen. There is no password.

![contextli.com sign in page with Continue with Google and email code](https://cdn.kamaan.io/kamaan/sites/6ae9f572170cd8d9857a277c/images/contextli-web-sign-in.webp)

Use the same email you signed up with, so you see your plan and credits.

## Why it happens

The message tells you the reason:

- **Your session on this computer expired.** Sign in again to keep dictating.
- **Contextli could not confirm your account, so this computer was signed out.** This can happen after a sign-in problem or a change to your account. Sign in again.

While you are signed out, you cannot dictate, sync notes or see your plan.

## The code email does not arrive

- Wait a minute and check your spam or promotions folder.
- Make sure you typed the email address correctly.
- Ask for a new code and use the newest one.

## Still signed out after signing in

1. Quit Contextli from the tray or menu bar and open it again.
2. Make sure you have the latest version. See [Update Contextli to the latest version](/articles/update-contextli).
3. If it keeps happening, email support@contextli.com with your account email and what you see.

## Related articles

- [What happens to my audio and text?](/articles/what-data-does-contextli-see)
- [Change your username or account email](/articles/change-your-email-or-username)
- [Contact Contextli support](/articles/contact-support)