# Delete your account and data

Source: https://help.contextli.com/articles/delete-your-account-and-data

In the desktop app, go to **Settings** > **Account**, click **Delete account**, type `delete my account` and click **Delete permanently**. This cannot be undone, so cancel any subscription first.

## Before you delete

- **Cancel your subscription.** If you pay through the App Store, deleting your account does not cancel it: cancel in your Apple ID subscriptions (Settings > your name > Subscriptions on iPhone). For other subscriptions, see [Cancel your subscription](/articles/cancel-your-subscription).
- **Copy anything you want to keep.** There is no bulk export, so copy important notes first.

## Delete your account in the app

1. Open Contextli and click **Settings**.
2. Click the **Account** tab.
3. Next to **Delete Account**, click **Delete account**.
4. Optional: click **What data will be deleted?** to see the list.
5. Type `delete my account` in the box.
6. Click **Delete permanently**.

![Settings, Account tab: email, username, billing, sign out and delete account](https://cdn.kamaan.io/kamaan/sites/6ae9f572170cd8d9857a277c/images/contextli-settings-account.webp)

## What is deleted

- Your account profile (email, username)
- Cloud recordings and audio files
- Cloud transcripts and notes
- AI modes (contexts) and custom settings

You are signed out on that device.

## Remove notes stored on your computer

Notes and recordings saved locally stay on your computer until you remove them. Delete the Contextli folder, or uninstall the app:

| System | Folder |
|---|---|
| Mac | ~/Library/Application Support/Contextli/ |
| Windows | %APPDATA%\Contextli\ (removed when you uninstall) |
| Linux | ~/.config/Contextli/ |

Do this on every computer where you used Contextli.

## Can't open the app?

Request deletion on the web instead:

- **Delete your account and all data**: https://contextli.com/delete-account. Requests are processed within 30 days.
- **Delete your personal data but keep the account**: https://contextli.com/delete-data.

Or email support@contextli.com from the address on your account.

## Related articles

- [What happens to my audio and text?](/articles/what-data-does-contextli-see)
- [Cancel your subscription](/articles/cancel-your-subscription)
- [Manage or cancel a subscription bought in the App Store](/articles/manage-an-app-store-subscription)
- [Contact Contextli support](/articles/contact-support)